Shipping policy
Shipping Policy
Thank you for shopping with Fulixxa! 💖
We’re excited to deliver your glow right to your doorstep.
1. Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next working day.
2. Shipping Time
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Delivery usually takes 3–7 business days, depending on your location.
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Please note that delays may occur due to high demand, weather conditions, or courier issues, but we’ll always keep you updated.
3. Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
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We may offer exciting offers on shipping on certain promotions or order values, stay tuned on our site or socials for updates!
4. Order Tracking
Once your order is shipped, you’ll receive a tracking link via email or SMS so you can follow your Fulixxa package all the way home. 📦
5. Wrong Address or Failed Delivery
Please double-check your shipping details before placing the order. Fulixxa is not responsible for failed deliveries due to incorrect or incomplete addresses.
If a package returns to us due to an incorrect address, reshipping charges may apply.
6. Damaged Packages
If your package arrives damaged, please record an unboxing video and contact us within 24 hours of delivery at our support email or WhatsApp. We’ll sort it out for you right away. 💌